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NOTICE

Doreenbeads.com has been completely upgraded!
Dear Valued Customer,
In order to provide you with more favorable prices, Doreenbeads has made a comprehensive update. The products sold remain unchanged, and a more favorable price range is provided. The free shipping model has been cancelled and the transportation payment model has been changed. But please don't worry, our prices are still very competitive, because we have a cooperative factory, so we can guarantee the lowest price. And we have a long-term and stable cooperative logistics company, so the shipping cost will also be very favorable. Please rest assured to buy.
For more questions or concerns, please click here to view our Q&A >

-- Doreenbeads Team

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Contact Us

China Standard Time:

Working Time: 8:30 am - 6:00 pm

Live Chat
The Quickest way to get help
Telephone
(+86) 579-85335690
Skype ID
service.8seasons
WhatsApp
+86 131 7385 9516

Buyer Protection

 

What's covered with Buyer Protection?

You're Protected If:

1. Your order never arrives.

2. Your order arrives, but it's significantly different than it was described.

What protections can you get?

1. Full refund or Free Replacement if you don't receive your order

  • You will get a full refund or a replacement if your order does not arrive within a reasonable time.
  • Full refunds are not available under the following circumstances:
  • - Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • - Your order did not arrive due to exceptional circumstances out of our control
    (i.e. not cleared by customs, delayed by natural disaster)

2. Full refund, Free Replacement, or Partial Refund if the items are not as described

You can feel free to contact us if your item is significantly different from product description.

Note: Please report the issue within 30 days after receiving the goods.

How to contact us?

Email: sale@doreenbeads.com

Please email us regarding what you need, we will reply within 24 hours on weekdays or 48 hours on weekends.

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